Contact Director-ee.com

Got a question about one of our reviews, spotted something that needs updating, or want to suggest a crypto casino we haven't covered yet? This page explains the best way to reach us and what we can (and can't) help with.

What we can help with

Online Crypto Casinos is a review and comparison site, not a casino, a payment processor or a gambling operator. We're the right people to contact if you want to:

Flag outdated or inaccurate information in a review or ranking
Ask about how we assess and score the sites listed on director-ee.com
Report a broken link, an incorrect offer detail, or a site that has changed its terms
Suggest a crypto casino for us to research and potentially add to our comparisons
Raise a concern about how a page is written, including anything that feels unclear about risk or eligibility

What we can't help with

Because we don't operate any of the casinos we review, we're not able to action account issues, process withdrawals, resolve disputes over a bonus, or verify your identity on a casino's behalf. If you have a problem with a deposit, a withdrawal, a locked account or a bonus that hasn't paid out as described, that has to go through the casino's own customer support team directly — check the support section of the specific site listed in our casino comparisons for their contact details.

We also can't give personal financial, legal or tax advice. If you have questions about how gambling winnings or crypto gains are taxed in your situation, a qualified tax professional is the right person to ask — the rules vary and depend on your individual circumstances.

Before you reach out

A lot of common questions are already answered elsewhere on the site, so it's worth checking these first:

Read our About Us page for background on who we are and how our reviews are put together
Visit Responsible Gambling if you or someone you know needs support around gambling habits — this page also has the National Problem Gambling Helpline number, 1-800-GAMBLER
Check our Terms and Conditions for details on how the site works, our affiliate relationships and the limits of the information we provide

A quick note on what we do and don't do

We research and compare offshore crypto casinos that accept US players, looking at factors like supported coins, licensing, payout speed and bonus terms. Online Crypto Casinos may earn a commission when readers click through to a listed site and sign up — this doesn't affect how sites are ranked, and commission never buys a better position. We're upfront that most of the casinos we cover are licensed offshore, typically in jurisdictions like Curaçao or Anjouan, rather than by any US regulator. That means they sit in a legal grey area for US players, and it's each reader's responsibility to check the gambling laws in their own state before signing up anywhere.

If your question relates to a specific offer — such as the cashback, deposit match or free spins terms shown on a listed casino — we're happy to clarify how we understood and reported those terms, but the casino itself remains the final authority on its own promotions.

Responsible gambling reminder

Gambling involves real financial risk, and playing with cryptocurrency adds the additional risk of price volatility on top of the usual risk of losing your stake. Nothing on this site should be read as a way to guarantee winnings or as a substitute for a stable income. If gambling stops being enjoyable, starts affecting your finances, relationships or wellbeing, or you're finding it hard to stop, free confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Our Responsible Gambling page has more tools and information, including a note that offshore sites may not offer the same self-exclusion options and player protections as casinos regulated within the US.

Age and eligibility

All content on director-ee.com is intended for adults only. The minimum age to gamble at any casino listed on this site is either 18 or 21 depending on the operator and the applicable state rules — always confirm the minimum age and eligibility requirements directly with the casino before signing up. This site is not intended for, and should never be accessed by, anyone under the applicable legal age.

We read every message that comes in, though as an independent review site we can't always guarantee a fast turnaround. If your enquiry is about a specific casino's service, terms or account handling, going straight to that operator's own support channel will usually get you a quicker answer.